Extension Mobility Configuration

1. Verify Extension Mobility Service is Running
1. From CUCM Serviceability Select  Tools > Control Center – Feature Services
2. Make sure that the Cisco Extension Mobility service shows status Activated
2. Configure Extension Mobility Service
1. From CUCM Administration select  Device > Device Settings > Phone Services
2. Click Add New
3. In the Service Name field, type Extension Mobility
4. In the Service Description field, type Login and Logout Service
5. In the Service URL field, Enter the following URL
1. http://<CUCM IP Address>/emapp/EMAppServlet?device=#DEVICENAME#
6. Click Save
3. Modify Enterprise Parameters to Reflect IP Address of CallManager
1. From CUCM Administration select  System > Enterprise Parameters
2. Under Phone URL parameters, change all fields from hostname to IP address. Change ONLY the host name, not the reset of the field.
3. Click Save
4. Create Device Profile Default for Each Phone Model that shall Support Cisco Extension Mobility
1. From CUCM Administration select  Device > Device Settings > Default Device Profile
2. From the drop down list, select the phone type, for example, Cisco 7965
3. Under Description, enter a description of this profile.
4. Under Phone Button Template, select Standard 7965 SCCP.
5. Click Save
6. Repeat for each model phone to be configured
5. Create Device User Profile for a User
1. From CUCM Administration select  Device > Device Settings > Device Profile
2. Click Add New
3. From the drop down list, select the phone type, for example, Cisco 7965
4. Click Next
5. Enter a Device Profile Name (username-EM)
6. From the Phone Button Template field, select Standard 79XX SCCP
7. Click Save
8. On the left hand side of the screen, click the link Line [1] – Add a new DN
9. Choose a valid DN, enter that DN in the Directory Number field.
10. Under Route Partition, select INTERNAL-PT
11. Enter any Call Forward and Call Pickup Settings as necessary.
12. Click Save
13. Select  Related Links > Subscribe/Unsubscribe Services
14. From Services, select Extension Mobility, then click Next.
15. Click Subscribe
16. Click Save
17. Repeat steps 7-13 for any additional lines.
6. Associate User Device Profile to a User
1. From CUCM Administration select User Management > End User.
2. Select the user from the list that matches the profile that was created.
3. Under Extension Mobility > Available Profiles, select the profile that was created in the previous exercise and move it to the Controlled Profiles selection.
4. Under Default Profile, select the profile.
5. Click Save.
7. Configure and Subscribe Cisco Unified IP Phones to Service and Enable it.
1. Select Device>Phone from the menu.
2. Select the phone from the list of devices.
3. In the Related Links: field, select Subscribe/Unsubscribe Services and click Go
4. In the pop-up window, under Service Information, in the Select a Service pull down menu, elect Extension Mobility.
5. Click Next
6. Click Subscribe
7. Click Save
8. Close the pop-up window.
9. Under Extension Information, check the Enable Extension Mobility box.
10. Under the Logout Profile field, select – Use Current Device Settings –
11. Click Save.
12. Click Ok from the pop-up warning.
13. Click Reset
14. In the pop-up window select Reset.
15. Click Close.

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